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Frequently Asked Questions

How do I create a customer portal login?

  • 1. Select your Service Provider above and click “Log In”
  • 2. At the login screen, click “New portal user? Register an account here!”
  • 3. Enter the email address associated with your account and click “Look up Email Address”.
  • 4. You will then receive a registration email; click on the link in this email and follow the instructions to set your username and password.

Having trouble accessing your account? Reach out to our support team at (844) 282-8483 and we’ll be happy to help you!

How do I pay my bill?

We offer several ways for you to pay your bill:

  • Online Log into your customer portal account to view your bill and make a payment with a credit card or eCheck. You can also choose to enable auto pay.
  • Phone Call our support center to make a payment over the phone with a credit card or eCheck.
  • Mail Send a check or money order to the payment address shown on your bill.